Ian Patterson — Profile
For over 28 years I have helped leaders and their teams succeed in digital business. Much of my work has been to help organisations improve their digital strategy, skills, services, suppliers, standards and systems.
I represent the voice of the connected customer at the top-table, working at the intersection between strategy, people, process and technology.
Experience
I have established myself as a top 30 leading management consultant in the UK for digital transformation, as rated by clients and peers in the 2018 Financial Times special report.
Broad industry exposure means that my digital strategy and transformation skills are transferable across sectors. I have supported start-ups, SME’s and global plc’s including: Cable & Wireless, Sage, Guardian Media Group, Centrica, British Airways, Rolls Royce, Castrol, BP, The NHS, GE Healthcare, Sanofi, Translink, NGS Super, De Beers and KIA Motors.
“An outstanding consultant in his field - knowledgeable, highly personable and adept at enabling constructive challenge without causing offence.”
— Dr. Martin Reddington, Former HR Transformation Director, Cable & Wireless.
Design to Digital
Starting out as a graphic designer gave me a customer-centric, problem-solving foundation. My first digital role was within the digital media and motion team at Cable & Wireless (1998-99). Working so closely with the global board of directors at such a early stage in my career helped build my confidence to advise senior leaders in subsequent decades.
I have led award winning digital teams and projects in various Head of Digital roles (2004-10) helping to launch new businesses, products, services, websites and Apps. After delivering an extensive digital transformation for Guardian Media Group (2010-12) I grew my consulting skills through various strategic assignments with global brands. Between 2015-18 I founded the digital transformation consulting practice at NCC Group. I subsequently led numerous assignments at EXCOM level to deliver significant change or growth across many aspects of business transformation.
A snow swept Lyon, France to speak at the Sanofi annual digital leaders event.
Uppsala, Sweden to conduct a workshop for GE Healthcare with an impromptu visit to a traditional axe factory.
Sydney, Melbourne and Brisbane to deliver a digital maturity review for NGS Super and attend a beach wedding.
In more recent times I have advised Healthcare Boards and management teams, directed the digital transformation of an international healthcare communications business, and delivered lectures with Leeds University Business School.
Based in Warrington (in-between the UK cities of Liverpool and Manchester) I continue to demystify complex digital topics with a creative, calm and inclusive confidence. Most rewarding of all has been the connections I have made and the stories I have collected along the way.
For a detailed career history, certifications and to connect with me visit:
“Ian is strategically astute and focused on creating digital experiences that inspire and persuade.”
— Allie Johns MSc, Sr Lecturer/PG Course Leader Digital Marketing at Man Met.
Fun Facts
Launched first website in 1997 - Y2K Millennium Bug for Cable & Wireless.
Designed celebrity websites for Ringo Starr and Alison Moyet.
Created the UK’s first charity digital TV destination - Cancer Research.
Managed Blackpool Illuminations Switch-on event two years running.
Designed a navigation panel for a deep sea submersible.
During a summer college break I embarked on a tour of Europe (age 17) as a stand-in drummer. I visited nine countries and performed 30 gigs. The experience gave me a respect for different cultures and their generosity.